Frequently Asked Questions

Wifi

Is there wifi at the lodge?
There are two wifi hotspots which can be used free of charge. One is located at the reception (Camelthorn building) and the other is at the bar in the Oasis building.

Due to the remote location of the lodge, the connection stability may vary. Normally, the connection is good enough for e-mail, WhatsApp and social media. Services that require a lot of data (like video streaming) are not possible.

Parking Area

How is the parking area?
Your vehicle(s) can easily be parked on our property and is free of charge.

Prices per room

What are the prices for the rooms?
The prices of the lodge can be founded when booking at our reservation office, Resdest by sending an email to lemirage@resdest.com or at our booking page. The prices of the rooms vary depending on the type of room, Camelthorn or Oasis. There are also two open air rooms, located on top of the two round towers at the oasis building. These can be booked as an add-on while staying at the resort.

When booking, a choice can be made between Dinner, Bed & Breakfast or Full-board.

Prices for Children

What are the prices for children?
Room prices
• Children until the age of 5 are free off charge.
• Children between the age of 6 and 12 will be charged half price.
The extra beds will be placed in the room.
There is a maximum of 4 persons per room, with a maximum of two adults and two children.

Activities / excursions
When children take a seat, the standard prices apply.

Difference DBB or Full-board

What is the difference between Dinner, Bed & Breakfast (DBB) or Full-board?
Full Board is DBB (Dinner, Bed & Breakfast) including lunch. For both options, drinks are not included.

Booking Spa Treatments

How do I book spa treatments?
Spa treatments can only be booked at the reception during your stay. A Pricelist is shown at the desk of the reception, in the rooms and at the spa.

Booking in advance is only required for big groups (10+ persons) at our travel agent via Resdest, or by contacting Resdest direct: lemirage@resdest.com

Booking Activities

How do I book activities / excursions?
Activities can be booked during your stay and before hand at our reservation office, Resdest by email lemirage@resdest.com or at our booking page.

For some special activities, the prices are on request. These can be booked by contacting Resdest or during your stay. These prices have to be paid on the day of the excursion itself or in advance when booking at resdest.

To ensure availability, we recommend to book guided trips & quadbike tours in advance.

Pets

Are pets allowed?
Pets are not allowed.

Laundry service

Is there a laundry service?
There is a laundry bag in the room. The clean clothes are returned the next day. The prices for each piece of clothes can be found on the laundry form.

Check-in and checkout times

What are the check-in and checkout times?
Check-in: 14:00 – 18:00
Checkout: 09:00 – 10:00

If you need to check-in later, of checkout earlier, please let us know in advance.